Superbuy Review — China Buying and Consolidation Agent | Superbuy Spreadsheet Guide
Shopping agentsSuperbuyShort answerSuperbuy is an all-in-one China buying and forwarding platform with a lifetime waiver on basic purchasing fees. Order from Taobao and Tmall, get free inspection photos, 90 days of free storage and parcel consolidation to trim shipping costs. It ships to 200+ countries with bilingual support and multi-currency payment.
- Founded
- 2012
- Basic purchasing fee
- 0 — waived for life
- Free QC photos
- 3 (plus 3 for Weidian items)
- Free storage
- 90 days (maximum 180 days)
- Listed exchange rate benchmark
- 6.19
- Payment methods
- Cards, Wise, Bitcoin, Alipay, WeChat Pay, UnionPay, bank transfer and regional wallets
- Payment fees
- Wise bank transfer −3.13%; credit card / Apple Pay +3.94%
- Shipping coverage
- 200+ countries and regions
- Support email
- [email protected]
- Support phone
- +86 19986924711
- Fee data as of
- September 2026
About Superbuy
Superbuy launched in 2012 and helped establish the reverse cross-border shopping model: overseas buyers pick items from Chinese marketplaces, and the agent purchases, receives and forwards them. The service is operated by DOT Technology Hong Kong Limited (Registration No. 72396324) and, according to SimilarWeb data, draws well over 2.6 million visits a month, making it one of the largest agents in the category. The core offer is straightforward. Basic purchasing fees are waived for life, warehouse intake includes free inspection and three photos per item, and goods sit in storage for 90 days without charge. Buyers can keep ordering during that window, then merge everything into one parcel and choose among a very large number of shipping routes to over 200 countries and regions, with pricing shown up front before payment. Around that core sits a deep bench of optional services — detailed inspection, power-on tests for electronics, video shoots, try-on photos, packaging reinforcement and extended storage — plus a points and membership scheme that returns part of the shipping spend as discounts. Bilingual support, multi-currency payment and the Superbuy spreadsheet search tool round out the package for shoppers who want to browse Chinese listings without reading Chinese.
What to weigh up
- What works well
Lifetime waiver of basic purchasing agent fees for registered members
One of the earliest agents in the category, operating since 2012 with a large user base
Wide payment menu including cards, Wise, Alipay, WeChat Pay and Bitcoin, with multi-currency support
Free in-house inspection with three QC photos per item and 90 days of free storage
Parcel consolidation, reinforced packaging and 100+ shipping lines serving 200+ countries
Points and membership perks that can be applied to shipping discounts
Bilingual customer support for overseas buyers
- What to check
Shipping is prepaid against estimated weight; the final cost depends on volume and weight, and any overpayment returns as account credit rather than cash
Paid options such as shoe-box removal, tag removal and power-on testing can make an item non-returnable — choose them deliberately
Free storage runs 90 days; beyond the 180-day maximum items are treated as abandoned, and extension costs extra
Top-up routes carry different fees (credit card and Apple Pay around +3.94%, Wise bank transfer around −3.13%), so compare before paying
Promotions, point values and coupon terms change frequently; all figures on this page were collected in September 2026 and should be re-checked on the platform
Is Superbuy legit?
Superbuy is a real, established business rather than a clone site. It has operated since 2012 and is run by DOT Technology Hong Kong Limited (Registration No. 72396324). SimilarWeb data puts its traffic above 2.65 million monthly visits, and it has remained stable through 14 years of operation with minimal marketing. Buyer communities in the United States, the United Kingdom, Canada, Australia and France make up a large share of that traffic. As always, the sensible caution is procedural rather than reputational: confirm the current fee schedule and product details on the platform itself before paying.
Where the costs actually land
The basic purchasing fee is the part Superbuy waives for life, which removes the per-order service charge most agents levy. What remains is the item price, domestic shipping inside China, optional services, and international postage. Payment routes differ noticeably: a Wise bank transfer is listed at roughly a 3.13% benefit, while credit cards and Apple Pay add about 3.94%. International shipping is quoted as a deposit against estimated weight and trued up later, with overpayments returned as account credit. A points scheme softens some of this — 100 points equal 1 CNY, members can take up to 10% off shipping, and birthday-month packages offer up to 20% off. All figures here date from September 2026.
Payment methods and top-up fees
Few agents accept as many payment routes. Alipay and WeChat Pay top-ups are free with a 1–60 minute credit delay. Beyond those, Superbuy covers bank transfers, card payments, UnionPay, Wise and Bitcoin, plus a long list of regional wallets: iDEAL at 2% + €0.30, Bancontact at 0.5% + €0.30, Trustly at 3% + $0.40, MB WAY at 1.5% + €0.15, PIX at 2% + $0.05, PayNow at 1.5%, and GrabPay at 2.5%, among others. Small differences in these percentages add up on a large order, so it is worth comparing before topping up. Figures collected September 2026.
Value-added services and what they cost
Free services have limits: returns and exchanges run free only once or twice a month and quickly become chargeable after that. Paid item services include power-on inspection at $1.93, detailed inspection at $0.88 per item, extra detailed photography at $0.48, product video at $3.23, live model try-on photos at $4.84, ironing at $3.23, trimming stray threads at $0.80 and tag removal at $0.48. Extended storage costs $1.61 per item per month. At parcel level there is priority shipping at $1.61, moisture-proof bags at $0.96, stretch film at $0.64/kg capped at $3.23, vacuum compression bags at $2.74 and wooden crate reinforcement at $40.38. Prices as of September 2026.
How shipping quotes and storage deadlines work
Shipping is charged on a deposit model: you pay up front based on estimated weight, and once the carrier measures the parcel the difference is settled in your Superbuy balance. That means small, light add-ons — socks, underwear, phone cases — often increase weight without increasing the bill, because the quote already accounts for the volume the parcel occupies. Storage runs 90 days free from check-in, extendable to a maximum of 180 days. Anything left past that ceiling is treated as abandoned, so plan the consolidation date as soon as your first item lands.
How to use Superbuy
- Step 1 — Find products through the spreadsheet
- Start with the Superbuy spreadsheet and search the listings it indexes from Chinese platforms. Filter by category and price, compare links, images and stores, then copy the product link you want. Because the tool draws on user-shared finds from YouTube and Reddit communities as well as store data, treat it as a discovery aid and confirm size, colour and seller details before ordering.
- Step 2 — Submit the order and pay
- Paste the link into Superbuy and place the purchase order. Basic purchasing fees are waived for life, so you pay the item price plus domestic shipping. Top up your balance with the route that suits you best: Wise bank transfers and bank transfers carry the lowest fees, while cards and Apple Pay cost more. Points can be redeemed for shipping coupons — 100 points equal 1 CNY — and members can reach up to 10% off shipping, with birthday packages offering up to 20% off.
- Step 3 — Inspection, storage and extras
- When goods arrive at the warehouse Superbuy takes three free inspection photos and holds the items for 90 days at no charge. Use that time to keep ordering, or buy optional services: detailed inspection, video shoots, try-on photos, ironing, tag and shoe-box removal, or power-on testing for electronics. Remember that alterations such as tag or box removal void returns, so decide carefully.
- Step 4 — Consolidate and ship out
- Combine warehouse items into one parcel and compare shipping routes before paying. Postage is prepaid on estimated weight, with any difference refunded to your Superbuy balance once the final weight is known. Adding small, light extras to a box charged on volume often costs nothing extra. Storage can be extended up to a maximum of 180 days; after that, items are treated as abandoned.
The Superbuy spreadsheet is the browsing layer that sits in front of the buying service. It is a searchable table of product listings pulled from Chinese e-commerce platforms, built for buyers who cannot easily search Taobao or Tmall themselves. Enter a keyword, filter by category or price range, and the tool returns rows showing the product link, image, price and store, so several candidate items can be compared side by side instead of one search at a time. Once something looks right, the workflow moves to the main platform. Copy the product link, paste it into Superbuy to create a purchase order, pay for the item plus domestic shipping, and Superbuy buys from the seller on your behalf. When the parcel reaches the warehouse you receive inspection photos and the item starts its 90-day storage clock. During that window you can keep adding orders, request paid extras such as tag removal or detailed inspection, and finally combine everything into one international shipment. Two cautions are worth repeating. First, optional services that alter the item — shoe boxes removed, tags cut, electronics switched on — generally void returns, so only request them once you are confident. Second, international postage is quoted on estimated weight and settled afterwards: if the real cost is lower you get the difference back as Superbuy credit, and if you pack small add-ons such as socks, underwear or phone cases into a parcel that is already charged by volume, they often ride along at no extra shipping cost. Prices and fee percentages move, so verify current numbers on the platform before you commit.
Frequently asked
Does Superbuy charge a purchasing service fee?
No. Basic purchasing agent fees are waived for life for registered members, which is the platform's main structural advantage. Optional extras such as detailed inspection, video shoots, tag removal or packaging reinforcement are billed separately, and international shipping is charged on top based on route and weight.
How long can items stay in the warehouse, and what does free inspection cover?
Storage is free for 90 days from check-in and can be extended to a maximum of 180 days at roughly $1.61 per item per month; beyond that, items are treated as abandoned. Free inspection provides three photos and covers appearance — style, colour, size and model.
What is the Superbuy spreadsheet used for?
It is a product search table that indexes listings from Chinese platforms such as Taobao and Tmall. You can filter by category and price, compare links, images, prices and stores side by side, then copy a link into Superbuy to place the purchase order.